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CHOOSING your new wig or hairpiece


  Committing to a new hairpiece can sometimes be a challenging process, however we can help guide you to the perfect look!  Our suppliers offer wigs to match every head size, length, texture, skin tone, and budget.  Many medical plans have an allowance for "medical hair prosthesis", please check with your provider prior to purchasing.

  Usually wigs and hairpieces are ordered in-store due to the sometimes complicated nature of finding the perfect fit and colour.  Please contact our store to make an appointment for wig fittings as they may take up to an hour.  You can shop in comfort and privacy in our discreet salon area, for your convenience we have wig caps available as well as comfort liners, turbans, scarves and wig stands - everything you need to care for your new purchase!

   Lilybelle Locks also offers afro textured wigs and braid hair, bright and colourful party wigs, ponytails, and partial hairpieces for both men and women, see in store for our full selection!














Synthetic Hairpiece Care & Tips (non HD)

Cleanse & Condition
-Before  washing your wig, gently remove any tangles with your Jon Renau paddle brush or Jon Renau wide tooth comb
-Hold  wig or hairpiece under cool running water.  Gently lather the hair with a capful of Shampoo while making sure that the hair is traveling in the same direction. -DO NOT rub hair as this may cause tangling
-Rinse thoroughly in cool water until the water runs clear
-Wrap wig or hairpiece in a towel and gently pat dry 
-Gently detangle hair using your Jon Renau wide tooth comb
-Spray with Leave-In Conditioning Spray (3-5 pumps) keeping away from base of wig or hairpiece

Dry & Style
-Allow wig or hairpiece to air dry naturally by placing on a plastic or wire wig stand. DO NOT blow dry
-Styling is very easy with your Jon Renau wig or hairpiece. We recommend simply using your fingertips or wig brush/comb for your desired style
-If fullness is desired, gently backcomb hair using your wig or hairpiece brush/comb, then smooth the surface hair over and apply Holding Spray
-DO NOT use heat to style synthetic fiber (curling irons, flat irons or blow dryers) 

Tips
-Be cautious when standing near a heat source (i.e. open oven, heater, etc.) Excessive heat can damage the fiber

HD | Heat Defiant Care & Tips

Cleanse & Condition
-Before washing your HD wig or hairpiece, gently remove any tangles with your Jon Renau wide tooth comb ONLY
-Hold wig or hairpiece under cool running water.  
-Gently lather the hair with a capful of Shampoo while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling
-Rinse thoroughly in cool water until the water runs clear
-Wrap wig or hairpiece in a towel and gently pat dry 
-Gently detangle hair using a wide tooth comb
-Spray with Leave-In Conditioning Spray (3-5 pumps) keeping away from base of wig or hairpiece
-We recommend washing your wig every 6-8 wears

Curl
-Heat your curling iron to 270°-280° F
-Using your Jon Renau wide tooth comb, gently comb hair free of tangles
-Starting at the nape, take ½ inch-1.5 inch sections of hair (Smaller sections=tighter curls, larger sections=looser curls)
-Spray Heat Treat Thermal Spray on the section to protect the fiber (1-2 pumps per section)
-Gather hair into curling iron, smooth through to the ends. Roll iron up towards base of wig or hairpiece, staying 1-2 inches away
-Hold for 10-15 seconds, then turn the tip of iron toward the ground and release curl into palm of hand
-Holding curl in one hand, gather up towards base and secure curl with a small metal clip (like a pin curl)
-Allow curl to cool completely (about 5 minutes); remove clip and let curl hang naturally
-Hair can be combed with a wide tooth comb (or fingers for best results) to blend curls

Dry & Style
-Air drying your wig will give the best results. You can gently blow dry (low-medium heat) using ONLY your Jon Renau wide tooth comb
-Apply HD Smooth Detangling Spray, (3-5 pumps) focusing on the bottom half of wig or hairpiece. Gently comb through again with your Jon Renau wide tooth comb
-We recommend that ONLY the Jon Renau wide tooth comb is used on your HD wig or hairpiece. Other tools will cause frizzing/tangling
-HD Fiber can withstand heat tools up to 350° F, however, Jon Renau recommends working at 270°-280° F
-It is recommended to use professional grade heat styling tools with digital temperature settings to control heat

Flat Iron
-Heat your flat iron to 270°-280° F
-Starting at the nape, take ½ inch-1.5 inch sections
-Spray Heat Treat Thermal Spray on the section to protect the fiber (1-2 pumps per section)
-Staying at least 1-2 inches away from base, slowly smooth flat iron down through ends
-Keep hair smooth by following behind the flat iron with your Jon Renau wide tooth comb
-Allow hair to hang naturally and cool completely 

Tips
-We recommend using HD Smooth Detangling Spray with a wide tooth comb DAILY to detangle your HD wig. This is especially important with the mid-length to long length HD wigs or hairpieces
-We offer HD Smooth in a convenient 2oz. size for travel
-Allow your HD wig to air dry naturally instead of blow drying to help maintain the integrity of the fiber
-Help protect the fiber against heat damage by using Heat Treat Thermal Spray when using heat styling tools


Exchange or Return on Wigs and Toppers

-In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.
-Odor-Free (Any odors on the product will render the product ineligible for exchange)
-Item(s) must be returned within 14 days of receiving your original order.
-If you would like an exchange we are happy to do so for you, simply contact us for return instructions.  We ask that you pay shipping on your replacement piece ($20). We will ship your replacement as soon as we receive your return.

If you would prefer to return your hairpiece or wig for a refund, a 25% restocking fee applies.  If you are unsure of what size wig you need, please measure your head and refer to our handy wig sizing guide, or if you are in the area stop by at our shop for a complimentary sizing.

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